How to issue a lane when a customer has purchased bowling on the in-center kiosk.

How to ring up and redeem bowling-specific coupons.

How to handle group booking inquiries in-person or over the phone

How to redeem the Free Pitcher or Free Fries/Chips & Cheese Dip coupons that are rewarded to certain participants during the JA Bowl-A-Thon.

How to ring in the upcharges on all food and beverages during the Junior Achievement Bowl-A-Thon Fundraiser.

How to redeem gift cards in the POS.

How to sell gift cards on the POS.

How to cash out a tab when you opened it by validating a credit card.

This training explains how to add customers to the waitlist and issue lanes from the waitlist in Brunswick Sync. You may view this video (above) or download the PDF (below) and read at your own pace.

This video explains how to read and send inter-staff messages within the Brunswick Sync system.

This training explains what Loyalty Points are and how to issue them to customers using the POS and the customer's own Member Code within the Open Lane app. You may view this as a video (above) or download the training documents (below) and read at your own pace.